Job Description

Job Summary

$23.99+ Hourly (Salary is $16.30 Base + Targeted Commission)

Who we are:

• Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’
• For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
• Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List

At Comcast, we are innovators and leaders—crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. We take pride in our work, products, services, and dedication to the community.

Job Description

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment connecting our products and services to our customer’s everyday lifestyles.

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then this is a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for?

What you will need to have:

• High School Diploma or equivalent
• Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
• Ability to work a flexible schedule including evenings, weekends, holidays, and overtime as needed
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Perks and benefits:

Comcast provides best-in-class Benefits.

• Day-One benefits: Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching.
• …and much more

Disclaimer: This information indicates the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer. We provide reasonable accommodations for individuals with disabilities.

Salary:

Base Pay: $16.30
Total Target Compensation: $23.99

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Education: High School Diploma / GED

Relevant Work Experience: 2-5 Years

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