Support Agent Job at MOJAM, Remote

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  • MOJAM
  • Remote

Job Description

What are you working on?
  • Genres: Shooter
  • Platforms: Browser

Team size and structure?

100

For which tasks (responsibilities)?

Ready to dive into the gaming world and become our  Support Agent ? We’re seeking a sharp, English-speaking teammate for the evening shift (part-time remotely, 2/2, shift — 8 hours from 2 pm - 10 pm or 1 am - 9 am Kyiv time) to help our users. If you’re a problem-solving pro with a passion for gaming, let’s get closer

What to do

  • Handling incoming user requests (email, online chat)

  • Working with user accounts in CRM

  • Online monitoring state of the site and timely response to failures

What kind of professional are we looking for?

Your superpowers

  • Your English is perfect (advanced)

  • Good spoken and written communication

  • You’re ready to resolve difficult or even conflict situations

Will be a valuable addition

  • Have experience working as support or call center operator

  • Knowledge of Spanish

  • Active CS2 player (we will give preference to candidates who are active gamers)

What are the conditions and bonuses?

Team Perks

  • Totally  remote work from wherever you grind. Into coworking? We’ve got your back

  • Work gear on us, get the tech you need

  • Half-year bonus twice a year every mojamer receives a sweet bonus as a nod to our shared achievements

  • Health buffs : compensation for sports and mental health, paid sick leaves, and 18 days for vacation

  • Skill boosts : we cover training, certs, UA and ENG classes, and pro tips from our top mojamers

  • Day-offs and gifts on important dates that you choose yourself (birthday, work anniversary, child’s birth, wedding)

  • squad of PRO&BROs to craft epic gaming worlds with!

Join us if all these are about you. Waiting for your application!

Let’s add more jam together

Job Tags

Remote job, Shift work,

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